Tolbo Support
Tolbo was previously known as StreakUp. Your account, progress, and subscription remain part of the same app.
Contact support
Email support@tolbo.app for help with account access, purchases, subscriptions, privacy, or a technical problem.
For faster troubleshooting, include your iPhone model, iOS version, Tolbo app version, and a short description of what happened. Do not email passwords, payment-card details, or other secrets.
Subscriptions and purchases
Tolbo subscriptions and scan-credit purchases are processed by Apple. You can view or cancel subscriptions from your Apple Account subscription settings. If a purchase is not recognized, open Tolbo and use Restore Purchases from the paywall or Settings.
Refund requests for App Store purchases are handled by Apple through reportaproblem.apple.com.
Account and data
You can delete your Tolbo account from Settings → Delete Account inside the app. Account deletion is permanent and does not automatically cancel an Apple subscription.
Review the Privacy Policy and Terms of Service for full details.
Immediate help
Tolbo is a sobriety-tracking and motivation tool, not emergency or medical care. If you may be in immediate danger or experiencing a medical emergency, contact local emergency services. For medical advice about alcohol withdrawal or treatment, contact a qualified healthcare professional.